Playing Possum....

3/21/2019 (Permalink)

Of the many services that SERVPRO offers one particular was very memorable. Like any other normal work day, our crews were dispatched to their jobs. However, one technician was dispatched to, no other than, our franchise owners mother's house; but not for water, fire, or mold. Upon arrival the technician approaches mom and asks what she needed assistance with, and he did not expect her answer!! Mom proceeds to inform this technician that there is a dead possum in her yard and would very much appreciate if it could get remediated! After the "are you serious" question and the dumbfounded look on the technician's face, he proceeds to assure her that he will absolutely get this possum out of her yard. Technician puts on the proper PPE of nitrile gloves and grabs a trash bag as well as a stick lying on the ground, to be used as his own personal "is it dead" testing mechanism. After a few firm pokes and prods and no reaction from the possum, technician proceeds to place in the garbage bag. As technician was loading the now partially full garbage bag, mom comes out and realizes the coast is clear and a job well done! At the end of the day, this technician has a new certification to add to his resume: Possum Remediation. Thus "Like it never even happened."